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RESPONSIBILITIES
ITEC support for Debt Capital Market business lines (70%): • Provide business/technical support for in-house and third party applications. - Handle client support calls - Monitor nightly batch jobs and file feeds/interfaces - Communication to all clients and other relevant IT staff members of incidents/system down time • Log all support incidents/requests/releases into an in-house incident/release management tool. • Produce/update application support procedure documents • Communicate/Coordinate with IT Infrastructure groups and software vendors to troubleshoot production issues and to promote version releases
Application development for Debt Capital Market business lines (30%): • Produce/update technical requirement documents (if applicable) • Implement/Test systems, database, reports and feeds/interfaces - Client requested enhancements - Application bug fixes - Project implementation • Facilitate timely status report to client and management • Stay in-touch with industry and technology. Bring new developments and opportunities to attention of management/business
TECHNICAL SKILLS Required/Must have: Programming Languages: VB/VB.NET, VBA, SQL Operation Systems: MS Windows NT/2K/XP, Sun Solaris Software: MS Office, MS Access, MS Project, Crystal Reports
Desired/Plus: Shell/Perl script, C/C++, TIBCO, XML, Java, .NET, HTML, UML
BUSINESS KNOWLEDGE Required/Must have: Basic knowledge of Real Estate loans, Commercial Paper, Loans and Securities.
Required Skills/Work Experience Required/Must have: 2-5 years of TOTAL work experience 1-2 years banking software experience Strong communications and client/user relationship skills to be successful in this role..
COMPETENCIES/EDUCATION Required/Must have: Strong technical background BS/MS in Computer Science or Major in Computer Science.
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