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The market data group at one of the world's largest financial exchanges is looking for a technical account manager to work directly with their clients -- who include hedge funds, investment banks, and other asset managers.
Ideal for someone with great Windows support skills, excellent communications skills, and a desire to work with the leading market data provider growing at over 20% per quarter.
This hands-on position involves supporting over 100 customers who use the company's cutting-edge credit derivatives data, risk, and trading software. This involves both directly working with clients to solve tough technical problems and creatively leading a support team to address larger issues. In addition, this position offers a great opportunity to work with the sales and implementation groups to refine and enhance the company's products. It's an ideal position for a sharp, hyper-organized Windows expert with great communications skills and a desire to learn more about financial markets in general and fixed income/credit in particular.
Required:
Windows Server 2000 and 2003.
Windows XP.
Desired:
SQL Server 2000 and 2005.
MS Office 2003/2000, with a focus on Outlook and Excel (addins and macros).
Experience with VPN, WebEx, Citrix, Remote Desktop, etc.
Helpdesk Call Logging System.
Experience with Reuters, Bloomberg, and other market data providers.
Some work with SalesForce CRM System.
Microsoft Exchange Server.
Lotus Domino Server/Lotus Notes Client.
TCP/IP Networking, including port usage, command-line utilities, etc.
Knowledge of or experience with fixed income/credit derivatives.
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