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Our client is a business and technology consulting firm that specializes in solving complex business problems by using deep knowledge of information-intensive industries and by leveraging world-class technology innovation capabilities. With continued growth, our client is seeking a Fraud and Risk Services Support Analyst.
Work with client business sponsors to establish problem definition, to define scope and objectives, and to resolve key business issues.
Develop understanding of the firm's fraud detection technology and advise on how it will best fit within a client's business and technical architecture.
Capture and prioritize customer needs and build relationships with senior business users.
Re-design business processes to drive operational effectiveness and use business and technology knowledge to identify improvements to current process.
Communicate effectively with business, technical, operations and support audiences. Use specialist knowledge to engage them appropriately.
Coach and train others in Fraud and Risk domain knowledge, soft skills and analysis techniques.
Build on techniques and best practice available to help further define the firm's approach to fraud and risk services and at a more general level our business consultancy services.
Understanding of project, client and/or contractor management.
Work closely within the team to develop and tailor propositions to address client requirements.
Develop business cases, support the assessment, estimating and measurement of costs and benefits to the business.
Design and implement business architectures.
Support client change management activities, including: *Change analysis including stakeholder analysis, impact assessment and change readiness assessment to plan effective change programs *Change delivery including the use of change networks to drive successful change in organizations *Communication planning and delivery using appropriate media and events to engage client teams
Understand organizational design to build effective teams.
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